Introduction
Opal Gems ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our boutiques or use our website.
Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact information (email, phone number)
- Billing and shipping addresses
- Payment information (processed securely through third-party providers)
- Purchase history and preferences
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- Device information (browser type, operating system)
- IP address and location data
- Pages visited and time spent on site
- Referring website information
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Schedule appointments and provide concierge services
- Send order confirmations and updates
- Respond to your inquiries and requests
- Send promotional communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist with payment processing, shipping, and marketing
- Professional advisors (lawyers, accountants) as needed
- Law enforcement when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Request a copy of your data
Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.
Contact Us
If you have questions about this privacy policy or your personal data, please contact us at:
Email: sales@opalgems.com
Phone: +1 (561) 251-9560
Address: 10 N Ocean Blvd, Delray Beach, FL 33483